DotSquonk Back From Repair

About a week ago, I recently woke up to find my dot.squonk button frozen and a bit of eLiquid splattered around the mod. Luckily, it was not a battery venting issue. However, the mod was not usable anymore. I took it apart and found the peek insulator was melted and the cable to the positive battery pin was blackened/roasted. I immediately emailed dot.mod and they responded quickly. I was asked how I maintained the center pin and I explained truthfully, not often, I was told that I should have been doing regular cleaning of the center pin. I did remove the pin and found the pin was also blackened from overheating but still cleanable. They explained that it was a known issue with some folks and they have re-engineered the button assembly. I was sent the RMA and just got the mod back today all working and good to go. Great customer service that will keep me buying their products.

burnt peek insulator
Before burnt peek insulator
Replaced button assembly
After Replaced button assembly
new button assembly
Replaced button assembly
new positive pin assembly
New positive pin assembly

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